Terms of service

General Terms and Conditions (GTC) and Consumer Information

General Terms and Conditions and consumer information for purchase contracts concluded via the online shop between Speedline – hereinafter referred to as "Seller" – and the customer – hereinafter referred to as "Customer".

§ 1 Scope and General Information

(1) Subject to individual arrangements and agreements, which take precedence over these GTC, the following General Terms and Conditions apply exclusively to the business relationship between the Seller and the Customer. Unless otherwise agreed, the inclusion of the Customer's own terms and conditions is rejected.

(2) The Customer is a consumer insofar as the contract is concluded for purposes that are predominantly neither commercial nor self-employed professional in nature. An entrepreneur is any natural or legal person or a legally capable partnership that acts in the exercise of its commercial or self-employed professional activity when concluding a legal transaction.

§ 2 Conclusion of Contract

(1) The contract is concluded with:

Rogenmoser Commerce
info@speed-line.ch
Chellenweiherweg 1a
9200 Gossau Schweiz
UID: CHE-176.947.180

(2) The essential characteristics of the goods are set out in the respective product description provided by the Seller.

(3) All offers in the Seller's online shop constitute merely a non-binding invitation to the Customer to submit a corresponding purchase offer to the Seller. Once the Seller has received the Customer's order, the Customer will first be sent a confirmation of receipt of the order, generally by e-mail (order confirmation). The order confirmation does not yet constitute acceptance of the order. After receipt of the Customer's order, the Seller will review it promptly and notify the Customer within 2 working days whether the order is accepted (order acceptance). The ordering process in the Seller's online shop works as follows:

(4) The Customer may select products from the Seller's range and collect them in a so-called shopping cart via the "Add to Cart" button. By clicking the "Shopping Cart" button, the Customer receives an overview of the selected products. By clicking "Buy Now", the Customer submits a binding offer to purchase the items in the shopping cart. Before submitting the order, the Customer may view and modify the order and entered data at any time using the browser's "Back" and "Forward" navigation functions. The offer can only be submitted if the Customer accepts these terms and conditions by clicking "Order Now". The Seller will then send the Customer an automatic acknowledgement of receipt by e-mail, listing the Customer's order, which the Customer can print using the "Print" function. The automatic acknowledgement of receipt merely documents that the Customer's order has been received by the Seller and does not constitute acceptance of the offer. The contract is only concluded upon the Seller's declaration of acceptance, which is sent in a separate e-mail.

§ 3 Subject Matter, Quality, Delivery, Product Availability

(1) The subject matter of the contract is the goods and services specified by the Customer in the order and stated in the order and/or acceptance confirmation, at the final prices stated in the online shop. Errors and mistakes are reserved, particularly regarding product availability.

(2) The quality of the ordered goods is determined by the product descriptions in the online shop. Images on the website may not accurately represent the products; in particular, colours may differ significantly for technical reasons. Images serve as illustrative material only and may differ from the actual product. Technical data, weight, dimensions, and performance descriptions are given as precisely as possible but may show the usual deviations. The characteristics described here do not constitute defects in the products delivered by the Seller.

(3) If no units of the product selected by the Customer are available at the time of the order, the Seller will inform the Customer of this in the order acceptance. If the product is permanently unavailable, the Seller will refrain from issuing a declaration of acceptance. In this case, no contract is concluded.

(4) If the product specified in the Customer's order is only temporarily unavailable, the Seller will also notify the Customer of this immediately in the order acceptance.

§ 4 Delivery, Prices, Shipping Costs

(1) Dispatch to the shipping company takes place no later than two days after receipt of payment. The delivery time is 7 to 14 days. The Seller will indicate any deviating delivery times on the respective product page.

(2) Delivery is made worldwide.

(3) All item prices include the statutory value added tax. The stated prices are final retail prices plus shipping costs. The Customer will receive an invoice with VAT stated separately.

§ 5 Payment

Payment is made by advance payment via PayPal, bank transfer, Mastercard, Visa, Google Pay, Apple Pay, or Twint.

§ 6 Transport Damage

(1) If goods are delivered with obvious transport damage, the Customer is requested to report such defects immediately to the delivery agent and to contact the Seller as soon as possible.

(2) Failure to make a complaint or to get in touch has no consequences for the Customer's statutory warranty rights, but helps the Seller to assert claims against the carrier or transport insurance.

§ 7 Warranty for Defects

(1) The Seller is liable for material defects in accordance with the applicable statutory provisions.

(2) A guarantee for the goods delivered by the Seller exists only if this has been expressly stated in the order acceptance for the respective item.

(3) Complaints and warranty claims may be submitted to the address stated in the provider identification.

§ 8 Retention of Title

The delivered goods remain the property of the Seller until full payment has been made.

§ 9 Liability

The statutory provisions apply.

§ 10 Contract Text

The contract text is stored on the Seller's internal systems. The Customer may view the General Terms and Conditions at any time in their customer account. The order data and the GTC will be sent to the Customer by e-mail. After the order has been completed, the order data is no longer accessible via the internet for security reasons.

§ 11 Final Provisions

(1) The contract language is German.

(2) For contracts between the Seller and customers in Switzerland, Swiss law applies, excluding the laws on the international sale of movable goods. This choice of law applies to consumers only insofar as the protection afforded by mandatory provisions of the law of the country of their habitual residence is not impaired.

(3) If the Customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the Customer and the Seller is the registered office of the Seller. This also applies if the Customer has no general place of jurisdiction in Switzerland or the EU, or if the Customer's domicile or habitual residence is unknown at the time the action is brought.

(End of GTC)